Questions
The things friends ask before they say yes.
The basics
1 question
Is it free?
Yes. We'll tell you well before anything changes.
Trips & friends
4 questions
Do my friends need to download the app?
No. Send them your trip's link and they can join in a browser, on any phone or computer. The app is there if they want it.
How do I join a trip from a link?
Open the invite link on your phone or computer. If you have the app, tap Join a trip on the first screen and paste the link.
How do I leave a trip?
Open the trip, go to Settings and tap Leave this trip, then confirm. The organizer sees Delete this trip there instead.
Does it work without signal?
Almost everything does: plans, expenses, notes, photos and the journal. Changes save on your phone and sync when you're back online. A few things need a connection by nature, like sharing the trip's link or signing in.
Features
2 questions
Can we split costs?
Yes. Add an expense, split it equally, by shares or exact amounts, and the app works out who owes whom. Settle up when you're ready.
Can I add photos and videos?
Yes. Each day has a journal page, and anyone in the trip can add photos, videos and notes to it.
Your data
4 questions
Who can see our trip?
Only people who have your trip's link. The link is private and impossible to guess, but anyone who has it can join, so treat it like a key and share it only with your group. If a link gets out, the trip's organizer can reset it in Settings: the old one stops working and everyone already in stays in. Nothing is posted publicly, there's no global feed, and no one else's places get mixed into yours.
What do you store about me?
The name and email your Apple or Google sign-in gives us, and what your group puts in the trip: plans, ideas, expenses, notes, photos and files.
Do you sell our data or show ads?
No. No ads, no selling, and no third-party analytics or tracking. We count what gets used, like a trip started or an expense added, never what you wrote, on our own server only, for 13 months.
How do I delete my trip or my account?
In a trip's Settings, any time: Delete this trip for a trip you organize, or Account → Delete my account for yourself. The next page lists what goes. You can also write to hello@thetripwagon.com. Deleting your account erases every trip you organize, for everyone in it. In a friend's trip, what you added stays, under "your name (deleted account)", so the sums still add up. Deleted things are erased for good after 30 days.
Didn't find it?
A real person reads every message. Ask us in the app (Settings → Send feedback) or email hello@thetripwagon.com
Start a trip